Last updated: January 15, 2026

Lakeside Dental & Medical Clinic (Unit 528, Lakeside Shopping Centre, Brompton Walk, West Thurrock Way, Essex, RM20 2ZL | Email: info@lakesidedentist.co.uk) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard personal data when you use our website, in compliance with the UK Data Protection Act 2018 and UK GDPR.

Data Controller

Lakeside Dental & Medical Clinic acts as the Data Controller. Contact our Data Protection Officer at info@lakesidedentist.co.uk or the above address for queries.

Information We Collect

We collect:

• Contact details (name, email, phone) via forms.
• Usage data (IP address, browser type) for analytics.
• No health data via website; clinical data handled separately under patient terms.

How We Use Your Data

Data is used to:

• Respond to enquiries and book appointments.
• Send newsletters (opt-out available).
• Analyse site usage (anonymised via Google Analytics).
• Improve services.

Legal basis: Consent or legitimate interest (Article 6 UK GDPR).

Sharing Your Data

We share data only with:

• Service providers (e.g., email hosts, analytics) under strict contracts.
• Dental professionals for care (if referred).
• Authorities if legally required.
  No data sales.

Cookies

We use essential and analytics cookies. Manage preferences via browser settings. Details in our Cookie Policy.

Your Rights (UK GDPR)

• Right to access, rectify, erase, or restrict data.
• Object to processing or withdraw consent.
• Data portability.
• Complain to ICO (ico.org.uk).

Requests: Email info@lakesidedentist.co.uk (processed within 1 month).

Security and Retention

Data secured with encryption and access controls. Retained as needed (e.g., 2 years for enquiries; longer for legal requirements).

Third-Party Links

Links to external sites are not controlled; review their policies.

Changes to this policy will be posted here. Contact us for questions.